ContractPodAi® Appoints Customer Success Lead in Global Implementation Scale-Up

ContractPodAi Team

9th January 2019

ContractPodAi® announces the appointment of Kumud Bika as Vice President, Global Customer Success. Kumud (pictured above, 3rd from right) previously worked at sales engagement platform Clearslide, where she was responsible for building a thriving customer success function.

This newly created global role at ContractPodAi® is based out of its New York offices. It follows a series of recent key appointments within its implementation team, with the aim of creating a New York implementation hub to serve its growing North American client base.

Notable clients include Benjamin Moore and Standard Textile, with recent new additions including Cypress Semiconductor, CommScope and Technicolor.

“We are continuing to grow at pace and North America now represents at least a quarter of our business. It's our intention to ensure that fulfilment of these customers can occur within the US, enabling our London team to focus purely on Europe and the rest of the world", says Sarvarth Misra, Founder and CEO.

It’s wonderful we’re now able to attract such proven talent as Kumud, and I feel we’re well placed to deliver sustainable growth in the foreseeable future, and help our customers achieve their objectives more effectively.”

“I am excited to join ContractPodAi at such a pivotal time in its growth curve. The uniqueness of the software appealed to me and its life changing effect on clients is something I wanted to get involved in to help take it to the next level,” adds Kumud.

ContractPodAi® is an intuitive and affordable contract creation and lifecycle management tool aimed primarily at in-house lawyers. Users assemble, automate, approve, sign and manage their contracts within the platform.

ContractPodAi® has doubled its customer volume in the last 12 months, having recently expanded operations in the US. This followed the unveiling of E:V® a year ago - the first end-to-end artificially intelligent contract analyst built in partnership with IBM Watson.


ContractPodAi empowers your team to assemble, send, sign and approve all kinds of contracts – from NDAs to sales contracts – anywhere, anytime and using any device.

Automated contact & document assembly

Highly configurable approval workflows

Central collaboration & negotiation

Sign using DocuSign eSignatures

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