Kumud Bika
VP, Global Customer Success
Experience
Kumud Bika is VP, Global Customer Success at ContractPodAi. Kumud leads customer success teams and partners with customers to grow and drive value throughout the customer lifecycle.
As a leader of customer success teams for more than 10 years, she has enhanced customer experience and optimized product and service delivery. Previously, she worked at Clearslide, where she was responsible for building a thriving customer success function.
Kumud is currently based in New York City.
Kumud Bika's Latest Posts
Blog
Now Is The Time for Legal Teams to Migrate Contracts
Understand the importance of contract abstraction and migration for legal teams and choosing the right partner, particularly during a crisis.
May 21, 2020
Blog
There Must Be a Better Way: Successful Contract Management Implementation Begins with Communication of Goals
Successful contract management comes with many opportunities and wins. Here are the key goals you must always consider before implementation.
February 6, 2020
